1. Introduction
TracknTake is committed to respecting Users’/ Partners’/ Prospects/ Website Visitors’ (jointly named hereinafter as the “Data Subjects”) privacy and protecting their Personal data. In this sense, the aim of this Privacy Policy is to inform Data Subjects about TracknTake processing activities as per GDPR and the Local Regulation requirements. This Privacy Policy provides information on the processing of personal data of Data Subjects who contact us via the contact form available on our website, in accordance with the General Data Protection Regulation ('GDPR'). This Privacy Policy notice describes: how TracknTake collects and processes the personal data, the different stakeholders involved in this processing as well as our Data Subjects rights with regard to their data. We recommend that both all stakeholders involved in the processing as well as Data Subjects read it carefully and on a frequent basis to fully understand this along with our privacy overview, which highlights key points about our current privacy practices. Due to the constant evolution of TracknTake activities, this Privacy Policy may be subject to change or updates in the future. TracknTake will in no event modify its policies or practices to make them less effective in the protection of its Data Subjects personal data.
2. Data Collection
We collect personal data including email address, name, phone number, address details, payment information, and usage data when you use our services.
3. Use of Data
We process your data for legal compliance, contractual obligations, security measures, statistical analysis, and marketing purposes, always ensuring compliance with data protection regulations.
4. Data Sharing and Disclosure
Your data may be shared with service providers, business partners, and law enforcement when required, always maintaining strict privacy standards.
5. Data Protection and Security
We implement robust security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
6. International Data Transfer
As a Europe-based company, we comply with GDPR requirements for international data transfers, ensuring appropriate safeguards.
7. Your Rights Under GDPR
You have rights to access, correct, delete your data, object to processing, request data portability, and withdraw consent.
8. Children's Privacy
Our service is not intended for individuals under 16. We do not knowingly collect data from children.
10. Site Disclosure – Analytics and Session Recording
We improve our products and advertising by using Microsoft Clarity to see how you use our website. By using our site, you agree that we and Microsoft can collect and use this data. Our privacy statement has more details. We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products and services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement (https://privacy.microsoft.com/privacystatement). We also use Mixpanel, a product analytics platform, which includes session replay functionality. Mixpanel session replay allows us to record and play back user sessions on our website, capturing interactions such as clicks, scrolls, and page navigation. This data helps us understand user behavior, identify usability issues, and improve the overall user experience. Mixpanel may collect usage data including device information, browser type, pages visited, and interaction events. For more information about how Mixpanel collects and uses your data, visit the Mixpanel Privacy Statement (https://mixpanel.com/legal/privacy-policy).
11. Changes to Privacy Policy
We may update this policy periodically. Changes will be posted here with an updated effective date.
12. Contact Us
For questions about this Privacy Policy, contact us at support@trackntake.com
13. Consent and Acceptance
By using our services, you acknowledge and agree to this Privacy Policy's terms.